CASE 01 / 06 · QUICK-COMMERCE BEHAVIOURFIG. 01

The Post-
Purchase Pause

ROLE Research Intern · ORG Goa Institute of Management · YEAR 2026 · METHOD Qualitative

Primary consumer research into quick-commerce behaviour in India. Through 25+ qualitative interviews, I traced what happens after a stretch of frictionless ordering, and named the moment it breaks.

A visible signal, a pile of packaging, an unexpectedly large bank statement, triggers a recalibration. Consumers don't quit. They invent temporary rules around convenience, and the brand that meets them in that window keeps them.

QUICK FACTS
Interviews25+
Output1 behaviour model
FocusRetention window
VIEW REPORT ↗
GOA INSTITUTE OF MANAGEMENT · PANAJI
THE POST-PURCHASE PAUSE, SPEND OVER TIME
MODELLED
THE SIGNAL THE PAUSE FRICTIONLESS USE NEW RULES

A visible signal interrupts the climb. Spend doesn't vanish, it recalibrates to a lower, rule-bound steady state. The retention battle is fought in the gap.

WHAT I FOUND

The brand that communicates value into the pause retains the consumer. Brands that just push volume lose them.

CASE 02 / 06 · RURAL ENERGY ADOPTIONFIG. 02

Adoption Is an
Ecosystem

ROLE Strategy Intern · ORG Jeevika J-WiRES · YEAR 2025 · SCOPE 5 rural blocks

Field research across 5 rural blocks, 53 baseline surveys and 120 qualitative interviews, on the barriers to electric-cooking adoption under the Jeevika ecosystem.

I built a behavioural and finance-led segmentation model, a district-prioritisation framework across 8 districts, and a Phase III scaling strategy for 18,000+ households. The barrier wasn't money. It was trust, and trust had a distribution channel.

QUICK FACTS
Households170
Districts8 prioritised
Scaling plan18K+ households
VIEW REPORT ↗
HOUSEHOLD SURVEY · RURAL BIHAR
THE ADOPTION FUNNEL
% OF HOUSEHOLDS
AWARE OF E-COOKING
100
WILLING TO CONSIDER
74
TRUST VIA SHG NETWORK
52
READY TO ADOPT
34

Trust, carried through the SHG network, is where the funnel converts. The drop is social, not financial.

WHAT I FOUND

The SHG network was the real distribution channel. Trust and social proof moved people, not affordability alone.

CASE 03 / 06 · RETAIL & OMNICHANNELFIG. 03

Parents Buy
Reassurance

ROLE Digital Marketing Intern · ORG Reliance Brands · Mothercare · YEAR 2024

Work on Mothercare's e-commerce and omnichannel presence. I audited 7,000+ product listings and ran 50+ customer conversations to find the real barriers to purchase.

Digital and in-store were misaligned, eroding trust even when the product was right. I built an integrated content and positioning strategy to align listings with in-store communication, closing the gap where trust leaked.

QUICK FACTS
Listings audited7,000+
Conversations50+
Trust gap34 points
MOTHERCARE · STORE FLOOR
THE TRUST GAP
ONLINE
88
IN-STORE
54
34 POINT GAP WHERE TRUST LEAKS
BETWEEN PROMISE AND SHELF

My content and positioning strategy aligned the two, closing the gap that eroded trust even when the product was right.

WHAT I FOUND

Trust is built in the gap between what a brand promises online and what a customer finds in store.

CASE 04 / 06 · FIELD RESEARCH · BIHARFIG. 04

A Month of Listening
to 1,300+ Women

ROLE Field Researcher · ORG ICSSR · WHERE Madhubani · Muzaffarpur · Purvi Champaran · YEAR 2025

Interviewing and learning from self-help groups across three districts, 20+ focus group discussions and SPSS-based socioeconomic analysis. This was not data collection. It was an exercise in listening.

It built my comfort with ambiguity, pattern recognition in messy qualitative data, and a grounded belief: behaviour is always shaped by social, economic and cultural context.

QUICK FACTS
Women, SHGs1,300+
Focus groups20+
AnalysisSPSS
SHG GATHERING · JEEVIKA OFFICE · BIHAR 2025
1,300+
WOMEN, SHGs
20+
FOCUS GROUPS
3
DISTRICTS
SPSS
QUANT ANALYSIS
WHAT IT TAUGHT ME

Behaviour is always shaped by social, economic and cultural context, you have to sit in the room to hear it.

CASE 05 / 06 · ENERGY STORAGE · BESSFIG. 05

Scaling India's
Battery-Storage Market

ROLE Strategy & Market Feasibility · ORG CLN Energy Ltd · Capstone · YEAR 2026

A decision-driven consulting report for CLN Energy, a BSE-listed lithium-ion manufacturer, on how to scale its Battery Energy Storage (BESS) business as India races toward 500 GW of clean power.

Built with a four-person capstone team across policy, stakeholder and financial analysis. The recommendation: Build-Operate-Transfer, Rajasthan first and Bihar in parallel, compete on execution, never on tariff.

QUICK FACTS
Context500 GW · 2030
Modelled IRR11.8%
Priority states2
VIEW REPORT ↗
500 GW
CLEAN-POWER TARGET 2030
10×
BESS SURGE IN 18 MONTHS
11.8%
MODELLED PROJECT IRR
2
PRIORITY STATES
REVENUE STACKING → BANKABILITY
SINGLE STREAM
ARBITRAGE
~3% IRR
STACKED
ARBITRAGE
CAPACITY
ANCILLARY
GRID
11.8% IRR

One revenue line never clears the hurdle rate. Stacking four turns a 25-year payback into a bankable project, the core of the recommendation.

WHAT I FOUND

Revenue architecture, not cost, decides bankability. Multi-revenue stacking turns a 25-year payback into a 10–12% IRR.

FRAMEWORKS · PORTER'S FIVE FORCES · STAKEHOLDER POWER–INTEREST MATRIX · BARDACH'S 8-FOLD PATH · THEORY OF CHANGE
CASE 06 / 06 · SUSTAINABLE VENTUREFIG. 06

The Waste
Is a Market

ROLE Co-founder · VENTURE Florafect · YEARS 2021–25

Florafect began during COVID, after an entrepreneurship workshop called Impact Engine. It was my first time turning a personal conviction about sustainability into a product and a pitch.

It grew into a sustainable floral-upcycling venture, built for the Indian Silicon Valley Competition. India generates 8 million tonnes of flower waste a year, so I anchored the go-to-market on B2B partnerships with eco-conscious brands. The waste was the opportunity; the market just needed a story.

QUICK FACTS
Market8M t/yr waste
ModelB2B partnerships
Built forISV Competition
8M
TONNES / YEAR
India's annual flower waste, the market thesis behind Florafect.
WASTE → PRODUCT → MARKET
FLOWER WASTE
8M tonnes discarded annually
UPCYCLED GOODS
Sustainable floral products
B2B BRANDS
Eco-conscious partnerships
THE CONVICTION

A commitment from age 13, quitting non-vegetarian food and crackers after learning their cost. Sustainability was a belief long before it became a venture.